ALICE J’AI LU Factory Shop

Speedy Shipping and professional packaging

Because of our long-standing partnership in a long-standing partnership with UPS, FedEx, DHL as well as a range of other top global carriers we can offer a variety of shipping options. Our warehouse staff are highly educated to pack your items exactly according to the specifications we offer. Before shipping the goods are carefully inspected and secured. Every day we ship thousands of packages to customers across many countries. This demonstrates our dedication to becoming the largest online retailer on the planet. Both Europe and the USA have distribution and warehouse centers.

Note: Orders with more than one item will be assigned a processing date depending on the item.

Prior to shipment We will inspect thoroughly the items you've ordered. The majority of orders are delivered within 48 hrs. Delivery is expected to take between three and seven days.

Returns

The inventory is always changing, and is not completely managed by us due to the involvement of several parties including the factory and our warehouse. The actual inventory may be changed at any time. Be aware that it's possible that your order could become unavailable even after you have made the order.

Our policy is valid for 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer an exchange or refund.

In order for your item to be returned, it must be unopened and in the same condition as when you received it in. It must also remain in the original packaging.